Privacy policy

PRIVACY POLICY

ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase at our store, as part of our buying and selling process, we collect personal information that you provide to us, such as your name, address, and email address.

When you browse our store, we also automatically receive the Internet Protocol address (IP address) of your computer, which allows us to obtain more details about the browser and operating system you are using.

Email Marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
Text Marketing and Notifications (if applicable): By entering your phone number at checkout and initiating a purchase, subscribing via our subscription or a keyword, you agree that we may send you SMS notifications (for your order, including abandoned cart reminders) and SMS marketing offers. Marketing text messages will not exceed 1000 per month. You can unsubscribe from any other text messages by clicking on the unsubscribe link. The sending of text messages or the use of automation requires you to transmit phone numbers or recipient names to our importer. We store and use this data to show you the campaign analysis and results, including delivery status of messages, sending status, and in some cases, whether the purchase resulted in a sale. If you decide to use our link shortening tool in text messages, we will collect information to see if the link was clicked and use it to display results in your analytics. Any other third-party service you may choose to use outside the scope of smsbump.com (third-party link shortener, GA tracking, etc.) will refer you to their specific third-party policies that you must accept. When sending text messages, we will transmit the data to our SMS operator to perform the delivery. Information is shared with our operator only when the marketing campaign is initialized. If your recipients no longer wish to receive messages, they must reply with "STOP" or contact us at the email address below so that we can successfully unsubscribe them.

ARTICLE 2 – CONSENT

How do you get my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we assume that you consent to our collecting and using your information for that purpose only.

If we ask you to provide your personal information for another reason, such as for marketing purposes, we will ask for your explicit consent, or we will give you the option to refuse.

How can I withdraw my consent?

If, after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information, or disclosing it, you can inform us by contacting us at goldenivorymedia@gmail.com

ARTICLE 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms and Conditions of Sale and Use.

ARTICLE 4 – SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services.

Your data is stored in Shopify's data storage system and databases, and in the general Shopify application. Your data is kept on a secure server protected by a firewall.

Payment:

If you make a purchase through a direct payment gateway, Shopify will store your credit card information. This information is encrypted according to the payment card industry data security standards (PCI-DSS). Information regarding your purchase transaction is retained as long as necessary to complete your order. Once your order is completed, the purchase transaction information is deleted.

All direct payment gateways comply with PCI-DSS standards, which are managed by the PCI Security Standards Council, resulting from a joint effort of companies such as Visa, MasterCard, American Express, and Discover.

The PCI-DSS standards ensure the secure processing of credit card data by our store and its service providers.

For more information, please refer to Shopify’s Terms of Use or Privacy Policy.

ARTICLE 5 – THIRD-PARTY SERVICES

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.

However, some third-party service providers, such as payment gateways and other transaction processors, have their own privacy policies regarding the information we are required to provide them for your purchase transactions.

For these providers, we recommend that you read their privacy policies carefully so you can understand how they will handle your personal information.

Keep in mind that some providers may be located in or have facilities located in a different jurisdiction than yours or ours. So, if you proceed with a transaction that involves the services of a third-party provider, your information may be subject to the laws of the jurisdiction in which that provider is located or the jurisdiction in which its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the information you provided to complete the transaction may be disclosed under U.S. legislation, including the Patriot Act.

Once you leave our store's site or are redirected to the website or app of a third party, you are no longer governed by this Privacy Policy or the Terms and Conditions of Use of our website.

Links

You may be directed away from our site by clicking on certain links on our site. We are not responsible for the privacy practices of other sites, and we encourage you to read their privacy policies carefully.

ARTICLE 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misappropriated, accessed, disclosed, altered, or destroyed inappropriately.

If you provide us with your credit card information, it will be encrypted using SSL (Secure Socket Layer) encryption and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional standards generally recognized by the industry.

COOKIES

Here is a list of cookies we use. We have listed them here so that you can choose whether or not to allow them.

  • _session_id, a unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).

  • _shopify_visit, no data is retained, persists for 30 minutes from the last visit. Used by our website's internal statistics tracking system to record the number of visits.

  • _shopify_uniq, no data is retained, expires at midnight (depending on the visitor's location) the following day. Calculates the number of visits to a shop by a unique customer.

  • cart, a unique identifier, persists for 2 weeks, stores information about your shopping cart.

  • _secure_session_id, a unique session identifier.

  • storefront_digest, a unique identifier, indefinite if the store has a password, used to determine if the current visitor has access.

ARTICLE 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor under your care to use this website.

ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so we can continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you wish to: access, correct, modify, or delete any personal information we have about you, file a complaint, or simply want more information, contact our Privacy Standards Officer at goldenivorymedia@gmail.com

[Re: Privacy Standards Officer]